Oviware Privacy Statement
This Privacy Statement explains how Oviware may collect, use, and disclose “Personal Data” and other information we obtain through Oviware’s website.
Personal Data means any information processed by Oviware relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Oviware will only collect, process or use Personal Data for the purposes of providing the Services. Oviware does not sell, trade or otherwise transfer your personal information to third parties in any manner that could be harmful, dangerous or violating your privacy.
For citizens based in the EU, certain regulations apply to Personal Data stored on their behalf as set out by the EU General Data Protection Regulation (GDPR) – regulation (EU) 2016/679. For all Personal Data collected, regardless of location, Oviware will comply with the provisions of the GDPR in the context of its obligations as controller of the data to the extent applicable.
Oviware agrees to use commercially reasonable technical and organisational measures designed to prevent unauthorised access, use, alteration or disclosure of Personal Data. Oviware will have no responsibility for errors in transmission, unauthorised third-party access or other causes beyond Oviware’s control. In certain situations, it may be a legal requirement for us to disclose Personal Data to the relevant authorities.
What information does Oviware collect?
Using Oviware.com, you may voluntarily provide Personal Data (name, email, phone number) using the Service. In addition, one other form of Personal Data, namely IP address, is collected automatically. Oviware currently uses https://www.pubble.io/ to allow users of the site to contact us. Using the Pubble chatbot also stores your conversation history. You should note that, while not necessary for the purposes of the Service, you may voluntarily provide extra Personal Data in the course of a conversation. You consent that Oviware collects and processes such information for the purposes outlined in this Privacy Statement.
Other, non-personal information is also collected, namely User Agent (browser details) and pages browsed when using Oviware.
Where is your data stored?
Oviware stores all of its data in the EU. You should note that, depending on the information you provide, Personal Data may be temporarily transferred outside of the EU solely for the purposes of providing the service. As an example, if you voluntarily choose to submit your email address in order to be notified of a reply by email, your email address is temporarily transferred to a 3rd party service outside of the EU, in order to notify you. Note also that Oviware will only use 3rd party service providers that have adequate security measures in place aligned with the GDPR.
Your rights in relation to your Personal Data
As outlined in the GDPR, you have the following rights in relation to your Personal Data. Note, that the GDPR only stipulates that these rights are required for EU citizens. We, however, apply these rights to your Personal Data regardless of your location.
- Right to access – you have to access and view any Personal Data we store relating to you.
- Right to rectification – you have the right to request we update any information we hold about you that is inaccurate.
- Right to be forgotten – you have the right to request we erase any information we hold you on, except where we are subject to hold that data under legislation or for legal requirements.
- Right to restriction – you have the right to request we temporarily restrict the processing of your Personal Data under the conditions set out in the GDPR
- Right to data portability – you have the right to obtain a machine-readable copy of the Personal Data we store for you
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legal purposes.
Subscription to our newsletters
On the website of Oviware, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
Oviware informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorised to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it, therefore, serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller or to communicate this to the controller in a different way.
The newsletter of Oviware contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Oviware may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analysed by the controller in order to optimise the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. Oviware automatically regards a withdrawal from the receipt of the newsletter as a revocation.
Contact possibility via the website
The website of Oviware contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
What about cookies?
In line with the GDPR you must be 16 years or older to use the Oviware service. Oviware is committed to protecting the privacy of young children, and therefore does not knowingly collect or maintain personal information on the service from persons under 16 years of age.
Acceptance of Privacy Statement
By using Oviware’s messaging applications, you agree to terms of this Privacy Statement. We recommend that you review this Statement periodically, as we may update it from time to time. If you continue to use the services after those changes are in effect, you agree to the revised Statement.
Please use the contact options on the Oviware website www.oviware.com
Updated 25th May 2018